How to request deletion
- Choose the correct company. For a Wealthy Wave Accounting inquiry, email chirag@wealthywaveaccounting.ca. For a WealthPillar inquiry, email advisory@wealthpillar.ca.
- Use the subject “Meta Data Deletion Request.” Include your full name, the email address or phone number used on the Meta form or message, the company/Page you contacted, and the approximate date of the interaction.
- Complete identity verification. We may reply through the same email address or telephone number, or ask for limited additional information, to make sure we do not delete or disclose another person’s record.
- Receive confirmation. After verification, we will confirm the result or explain any information that must lawfully be retained. We aim to complete valid requests promptly and within 30 days in ordinary circumstances.
What the request covers
After we verify the request, we will search the applicable business records for identifiers reasonably connected to the information you provided. Subject to legal and security exceptions, deletion may cover:
- lead-form answers and contact information received from Meta;
- Meta, Facebook, Instagram, Messenger, or WhatsApp identifiers stored with that lead;
- CRM lead records, notes, follow-up tasks, and communication history linked to the request; and
- copies held by processors that are required to act on our deletion instruction.
This request deletes information held by us; it does not itself delete your Facebook, Instagram, WhatsApp, or Meta account or information held independently by Meta. Use Meta’s account and privacy controls for information held by Meta.
Limited information we may retain
We may retain the minimum information necessary when required or permitted for accounting, tax, insurance, professional, litigation, fraud-prevention, security, audit, legal, or regulatory purposes. We may also retain a suppression record so that a deleted or unsubscribed contact is not accidentally re-added to marketing.
Protected backups are not used for ordinary business activity and expire through the backup lifecycle. If restoration is required for security or disaster recovery, deletion controls will be reapplied where reasonably practicable.
Access, correction, or marketing opt-out
If you want access or correction instead of deletion, say so in the subject line. To stop marketing only, use the unsubscribe link, reply STOP to eligible text messages, or ask the relevant company to mark you Do Not Contact. A marketing opt-out does not require deletion of a record needed to honour the opt-out.
For more detail, read our Privacy Policy.